UNDERSTANDING COOKIES

Cookies are small text files that are stored on your computer when you visit certain websites. At FitFlop.com.vn, we use cookies to keep track of what you have in your shopping cart and then remember you when you return to our website.

To order products on FitFlop.com.vn, you need to enable cookies - see Manage cookies. If you do not want to enable cookies, you can still browse the site and use it for product search purposes but you will be limited. Most web browsers have cookies enabled but see Manage cookies for help enabling them if you need to.

It is important to note that cookies cannot harm your computer. We do not store personally identifiable information such as credit card details in the cookies we create, but we do use the encrypted information we collect from them to help improve your experience on the site. An example of this is that they help us identify and resolve errors or determine which products may be appropriate to show you as you browse the site.

We have relationships with carefully selected and monitored suppliers who may also place cookies during your visit to use for remarketing purposes - in other words, showing you different products and services based on what you appear to be interested in. To opt out, please visit the Network Advertising Initiative website (opens in a new window - please note that we are not responsible for the content of external websites).

We provide you with this information as part of our initiative to comply with applicable laws and to ensure that we are honest and clear about your privacy when using our website.

OUR COOKIE POLICY

To take full advantage of the personalized and online shopping features you can experience at FitFlop.com.vn on your computer, tablet or mobile phone, you need to accept cookies as we can only provide you with certain personalized features of this website using cookies.

Our cookies do not store sensitive information such as your name, address or payment details: they simply hold a link that, once you log in, will be linked to this information. However, if you want to restrict, block or delete cookies from FitFlop.vn or any other website, you can use your browser to do this. Each browser is different, so please check the 'Help' menu of your particular browser (or your mobile phone's manual) to find out how to change your cookie preferences.

Below is a list of the main cookies we use:

Session (or temporary) cookies

Session cookies are stored in your computer's memory for the duration of your browsing session. They become inaccessible after the session has been inactive for a period of time and are automatically deleted from your computer when you close your browser. They allow you to move from page to page without having to log in repeatedly.

Persistent (or permanent) cookies

Persistent cookies are stored on a user's computer memory and are not deleted when the browser is closed. They are used to store your preferences for the website so they are remembered the next time you visit the website. They are also used to collect information about the number of visitors, the average time spent on a particular page, keep track of the items in your shopping cart and analyse shopping behaviour on the website. This information is used to understand how well the website is performing and where it can be improved.

Flash cookies (or local shared objects)

You may have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in a similar way to cookies. Flash cookies can also back up data stored in other cookies. When you delete a cookie, your Flash cookies are not affected. So a website can still recognize you if it backs up deleted cookie information in a Flash cookie.

Third Party Cookies

FitFlop partners with selected companies to provide additional content and services, such as reviews. These companies may also set cookies on our behalf. We are working with these third parties to obtain a full list of the cookies they use and the purposes for which they are used.

Share on social media

If you use features that allow you to share products and content with your friends via social networks such as Twitter and Facebook, these companies may place cookies on your computer's memory. Learn more about these here:

https://www.facebook.com/about/privacy/

http://www.google.com/intl/en-GB/policies/privacy/

http://twitter.com/privacy

Cookies used by FitFlop.vn (First Party Cookies)

Coremetrics

Behavior tracking services help us find out what can be improved on the website and how important it is. The data collected will be used as part of an anonymous group of visitors.

What cookies does FitFlop.com use?

CoreID6

cmTPSet

90184768_clogin

dwac_bcsUoiaagXHaEaaacsQBF5RFGp

Google Analytics

Behavior tracking services help us figure out what can be improved on the website and why it matters.

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Cookies used by FitFlop.com (3rd Party Cookies)

  • Linkshare
  • Share buttons (Facebook, Twitter and Pinterest)

Content Square (a solution that aggregates usage and frequency data to improve user experience – statistics generated are anonymous)

Cookie

Cookie duration

Describe

_cs_id

13 months

This cookie contains ContentSquare's user identifier.

_cs_s

30 minutes

This cookie contains the number of page views during the running session for ContentSquare Solution

_cs_vars

session

This cookie is used by ContentSquare to record custom variables.

_cs_ex

30 days

This cookie is used by ContentSquare to exclude certain visitors from the collection.

_cs_c

13 months

This cookie is used by ContentSquare to store user consent to be tracked.

_cs_optout

3 years

This cookie is used by ContentSquare to exclude certain visitors from the collection.


Other uses of cookies (where you have consented to such use):

Where you have consented to us doing so, we also use cookies and other similar devices to compile aggregated, anonymous statistics that allow us to understand how users use our Site and help us improve the structure of our Site (we cannot identify you personally in this case). We use cookies and other similar devices to allow us to understand who has viewed which pages and advertisements on the Site, to determine how often particular pages and advertisements are visited, to identify the most popular areas of the Site, and generally to monitor the use of the Site.

COOKIES MANAGEMENT

If cookies are not enabled on your computer, it means your shopping experience on our site will be limited to browsing and research; you will not be able to add products to your shopping cart and purchase them.

To enable cookies

If you are unsure about the type and version of web browser you use to access the Internet:

For PC : click 'Help' at the top of your browser window and select the 'About' option

For Mac: with the browser window open, click the Apple menu and select the 'About' option

How to check if cookies are enabled for PC

Google Chrome

Click 'Tools' at the top of your browser window and select Options

Click on the 'Advanced' tab, find the 'Privacy' section and select the 'Content Settings' button

Now select 'Allow local data setup'

Microsoft Internet Explorer 6.0, 7.0, 8.0

Click 'Tools' at the top of your browser window and select 'Internet Options', then click the 'Privacy' tab

Make sure your Security level is set to Medium or lower, this will enable cookies in your browser

Settings on Medium will disable cookies

Mozilla Firefox

Click 'Tools' at the top of your browser window and select Options

Then select the Privacy icon

Click Cookies, then select 'allow sites to set cookies'

Safari

Click the Cog icon at the top of your browser window and select the 'Preferences' option

Click on 'Privacy', select the option that says 'Block advertising and third-party cookies'

Click to save'

How to Check Cookies Are Enabled for Mac

Microsoft Internet Explorer 5.0 on OSX

Click 'Explorer' at the top of your browser window and select the 'Preferences' option

Scroll down until you see 'Cookies' under Receiving Files

Select the 'Never ask' option

Safari on OSX

Click 'Safari' at the top of your browser window and select the 'Preferences' option

Click 'Privacy' then 'Accept Cookies'

Select 'Only from sites you navigate to'

Mozilla and Netscape on OSX

Click 'Mozilla' or 'Netscape' at the top of your browser window and select the 'Preferences' option

Scroll down until you see cookies under 'Privacy & Security'

Select 'Enable cookies for original site only'

Opera

Click the 'Menu' at the top of your browser window and select 'Settings'

Then select 'Options', select the 'Advanced' tab

Then select the 'Accept cookies' option

All other browsers

Please refer to your documentation or online help files.

More information about cookies

If you would like to learn more about cookies in general and how to manage them, please visit www.aboutcookies.org (opens in a new window - please note that we are not responsible for the content of external websites).