COUNTERFEIT INFORMATION
Be careful online to ensure you only buy genuine FITFLOP shoes.
We do not sell our products on websites with words like 'discount', 'cheap', 'discount', 'store', 'store', 'slippers', 'shoes', etc. in the domain name. Avoid using similar words when searching online as they often link to fake websites.
Make sure you always buy from www.fitflop.com.vn or any of our official retailers.
If you want to find an official retailer, use the find a retailer tab on any of our official sites by entering your location.
If you buy online, you might want to do some checking first:
- Look for clear signs that you are buying from a reputable company.
- Does the website look safe?
- Do they have a clear privacy and return policy?
- Do some detective work - call them, look online to see if other customers have left reviews or comments about the company.
- Finally, trust your common sense; If you are in doubt, don't buy.
Shop safely and avoid risks:
- Receiving goods of poor quality illegally
- Paying for items you may never receive
- Receive items that do not match your selection or description
- Long delays or problems with the seller
- Poor or no after-sales service
- Fraudulent use of your credit information
- Identity theft
If you think you have purchased a counterfeit product, you can:
- Contact the seller without delay for a refund.
- If you paid by credit card, you may receive a full or partial refund from your bank.
- Contact FitFlop Vietnam representative office
- Report to us. Unfortunately, we cannot compensate for the purchase of counterfeit goods.
